Annual Membership Refund Policy

1) OBJECTIVE

Our objective is to provide the best possible standard of service to visitors and members of the The Hampshire Golf Club. In very rare circumstances, we may appreciate that occasions may arise where it is necessary for you to cancel your membership or for us to do so.  Whilst we are exempt from most of the provisions of the Consumer Protection (Distance Selling) Regulations 2000 – they do not apply to the Club due to the nature of our business (leisure etc.) – the purpose of our policy is to clearly state when a refund is available and the terms applicable.

2) WHAT IS THE CLUB’S REFUND POLICY ON ANNUAL MEMBERSHIP FEES?

Within 3 Days of Joining Date – Full Refund* subject to £30 admin fee

7 Days or more from Joining Date – No Refund will be given.

*If the member has played golf already, the green fees will be calculated and deducted from the refund amount.

All members shall pay all membership fees irrespective of actual usage of the golf course(s) facilities.  No refunds during course closure including government lockdowns.

If the company is unable to collect the direct debit fee on the due date, the member should immediately pay for that month, or the member accepts that the company will automatically resubmit the request for payment on the first working day of the following month (effectively a double payment). Should we be unable to collect the double payment you will be liable for the remaining months contracted, for which you will be invoiced

3) HOW TO CANCEL

Should you wish to cancel your booking or competition entry, please contact us quoting your booking number either by either:-
(a) Emailing us at: golf@thehampshiregolfclub.co.uk
(b) Telephoning 01264 357 555
(c) Writing to The General Manager, Hampshire Golf Club, Andover, SP11 7TB

4) REFUNDING PAYMENTS

All refund payments will be made by either Cheque or Bank Credit Transfer, and will normally be made within 45 days of application.