Annual Membership Refund Policy
Our objective is to provide the best possible standard of service to visitors and members of The Hampshire Golf Club. However, in very rare circumstances, we appreciate it is necessary for you to cancel or for us to do so. Whilst we are exempt from most of the provisions of the Consumer Protection (Distance Selling) Regulations 2000 – they do not apply to the Club due to the nature of our business (leisure etc.) – the purpose of our policy is to clearly state when a refund is available and the terms applicable.
2) WHAT IS THE CLUB’S REFUND POLICY?
Within 14 Days of Joining Date – 90% Annual Membership Fee Refund*
No refund will be made after 31 Days or more.
*We will calculate the equivalent Green Fee Charges if the member has played golf already and this will be deducted from the Refund Due
All members shall pay all membership fees irrespective of actual usage of the golf course(s) facilities. Payments can be made by a single advance payment or direct debit payments.
If the company is unable to collect the direct debit fee on the due date, the member should immediately pay for that month, or the member accepts that the company will automatically resubmit the request for payment on the first working day of the following month (effectively a double payment). Should we be unable to collect the double payment you will be liable for the remaining months contracted, for which you will be invoiced
You do not need to give a reason for cancelling your golf membership but we will appreciate if you let us know the reason so we can improve our services.
4) HOW TO CANCEL
Should you wish to cancel membership, please contact us by either:-
(a) Emailing us at: firstname.lastname@example.org
(b) Telephoning 01264 357 555
(c) Writing to The General Manager, Hampshire Golf Club, Winchester Road, Andover, SP11 7TB
5) REFUNDING PAYMENTS
All refund payments will be made by either Cheque or Bank Credit Transfer, and will normally be made within 45 days of application.